1. What tabletop products does Hannlo specialize in?
We specialize in customized and wholesale tabletop solutions, including napkins, paper cups, coasters, gift bags, and eco-friendly tableware and placemats. Our products serve hospitality, retail, events, and corporate markets worldwide.
2. Can I get custom designs for my brand?
Yes! We offer full customization—from logo printing and material selection (e.g., recycled paper, bamboo fiber) to size and packaging. Our team provides free design mockups and samples for approval before production.
3. What’s the minimum order quantity (MOQ)?
Our MOQ varies by product (e.g., 1,000 napkins or 500 cups for standard items). For custom projects, we can accommodate smaller trial orders (contact us for details).
4. How long does production and delivery take?
Standard orders take 7–15 days; custom orders require 20–30 days (including design and sampling). We offer air express shipping to most countries (3–7 days) or by sea.
5. Are your products eco-friendly?
Yes! We offer FSC-certified recycled materials, biodegradable options, and carbon-neutral production. Many products meet EU Ecolabel and FDA standards.
6. How do you ensure product quality?
All products are manufactured in ISO-certified factories and undergo rigorous QC testing (material safety, durability, print quality). We provide inspection reports for bulk orders.
7. What if I need help after receiving my order?
Our team offers 24/7 post-sales support for issues like damages or design adjustments. We’ll work quickly to resolve problems and ensure your satisfaction.
8. How do I start a partnership with Hannlo?
Simply email us at info@hannlo.com with your requirements (product type, quantity, design ideas), or fill out our contact form. We’ll send a quote within 12 hours and guide you through the process.
9. What’s the best size for cocktail or dinner paper napkins?
Hannlo provide common sizes include 25x25 cm (cocktail napkins), 33x33 cm (lunch napkins), and 40x40 cm (dinner napkins). Choose based on your event type and table setting style.
10. Are paper napkins safe for food contact?
Yes, quality food-grade napkins are produced using non-toxic inks and materials that meet hygiene standards, ensuring they are safe for direct contact with food.